London Paddington

London Paddington station
Praed Street
London
Greater London
W2 1HQ

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Station Message

The First Class Lounge has now re opened subject to social distancing and capacity rules.　

Please use the following link for more information - https://www.gwr.com/plan-journey/first-class/first-class-lounges

London Paddington At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
- Impaired Mobility Set Down
  
  There is a manned drop off point at the Taxi Deck above platform 12. Mobility assistance is available from this point. It is preferred if this assistance is booked 24 hours in advance.� on 0800 197 1329. Monday - Friday 08:00 -20:00 and Saturday & Sunday 09:00 and 17:00.�
- Induction Loop
- National Key Toilets
  Accessible toilets are located on Platforms 1 & 12
- Ramp For Train Access
- Staff Help Available
  Monday to Sunday – 24 hours Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700
- Step Free Access
  
  Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators.
  All exits in the station are able to be accessed by disabled passengers.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Great Western Railway , TfL Rail
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Sunday – 24 hours
Getting to / from the station
- Bus Services
  
  Buses can be found on near by streets. All Transport for London buses are accessible by step free access.
  More information about Transport for London buses can be found
  All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website
- Car Park
  Station Car Park - 152 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Spaces on platform 8 and 9 have unrestricted access for all station users. Spaces on platform 10 are for season ticket holders who must be registered. (330 spaces on platform 10) Storage location: On platform 8/9 and 10
- Cycle Storage Sheltered
- Taxi Rank
  
  The taxi deck is now situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level for a new covered marshalled taxi rank. A queuing system is in operation.� There is also a separate collection point for pre-booked taxis
- This station does not offer
  
  Rail Replacement Services
Station Facilities
- Customer Service
  Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Left Luggage
- Lost Property
  Monday to Friday – 09:00 to 17:30
- Toilets
  Accessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12
- WiFi

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London Paddington

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London Paddington

Station Message

London Paddington At a glance

Station details

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Taxi Rank

This station does not offer

Customer Service

Left Luggage

Lost Property

Toilets

WiFi

Buy train tickets to any destination in Britain – no booking fee

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London Paddington

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