London St Pancras International

London St. Pancras International st
Pancras Road
London
Greater London
N1C 4QP

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Station Message

The lifts are out of order between Platform B and the main concourse at London St Pancras International station.

London St Pancras International at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  Height adjustable ticket counter is only available at East Midlands ticket office.
- Accessible Taxis
  
  Accessible taxis can be located on Midland Road and Pancras Road
- Accessible Ticket Machines
  
  yes
- Customer Help Points
  
  Yes there is help available at the Thameslink and East Midlands Railway help desks. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
- Height Adjusted Ticket Office Counter
  
  Height adjustable ticket counter is only available at East Midlands ticket office.
- Impaired Mobility Set Down
  
  A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here.
  The drop off zone leads directly to the Eurostar departures.
  There is also a drop up point on this road next to this for other passengers with 2 minutes waiting.
- Induction Loop
- National Key Toilets
  
  There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Sunday – 24 hours
  
  Available from Thameslink and East Midlands Railway help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
- Step Free Access
  
  This is a Category A station. This station has step-free level access to all platforms via lifts. The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
  The Assistance Meeting Point varies - please check with your operator.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones
Buying / collecting tickets
- Penalty Fares
  
  NR
- Prepurchase Collection
- Smartcards
  Multiple train companies serve St Pancras International with different smartcard options, and you may not be able to top-up or validate all smartcards at this station.
  Please follow the links below for more detailed information form the specific train company.
  - East Midlands Railway
  - Southeastern (High Speed only)
  - Thameslink
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:45 to 23:15 Saturday – 06:00 to 23:15 Sunday – 07:15 to 23:15
  
  Note: Only Travelcards routed 'Plus High Speed' or ''Any Permitted + HS' are valid on High Speed services to Stratford International.
  East Midlands Railway Festive Opening Hours:
  Thursday 21 December 2023 Normal operating hours Friday 22 December 2023 Normal operating hours Saturday 23 December 2023 Normal operating hours Sunday 24 December 2023 08:15-19:00 Monday 25 December 2023 Closed Tuesday 26 December 2023 Closed Wednesday 27 December 2023 07:00-22:00 Thursday 28 December 2023 Normal operating hours Friday 29 December 2023 Normal operating hours Saturday 30 December 2023 Normal operating hours Sunday 31 December 2023 Normal operating hours Monday 01 January 2024 Normal operating hours Tuesday 02 January 2024 Normal operating hours Wednesday 03 January 2024 Normal operating hours
Getting to / from the station
- Car Park
  
  Station Car Park - 322 spaces
  Monday to Sunday – 24 hours
- Cycle Storage
  
  Storage Space: 180 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  Within car park
- Onward Travel
  
  Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access.
  All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website at www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs
  More information about Transport for London buses can be found at www.tfl.gov.uk/modes/buses/
- Taxi Rank
  
  Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis.
  Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.
- This station does not offer
  
  Rail Replacement Services
Staffing and general services
- Customer Service
  
  Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).
  Platforms 5-10 and the international departures areas are managed by Eurostar.
  Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.
- Left Luggage
- Lost Property
  
  Monday to Friday – 09:00 to 17:30
- Staffing Level
  
  Fulltime
Station Facilities
- Atm Machine
- Baby Change
- Refreshment Facilities
  
  Station concourse
- Toilets
- Waiting Room
  
  All platforms are partially or fully covered with a canopy. The Thameslink platforms are underground.
- This station does not offer
  
  First Class Lounge, WiFi

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London St Pancras International

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London St Pancras International

Station Message

London St Pancras International at a glance

Station details

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Taxi Rank

This station does not offer

Customer Service

Left Luggage

Lost Property

Staffing Level

Atm Machine

Baby Change

Refreshment Facilities

Toilets

Waiting Room

This station does not offer

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