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London Victoria station Victoria Street London Greater London
SW1V 1JU
The Information screens at the entrance to platform 1 at London Victoria are being upgraded. Please use the main departure boards on the concourse or the National Rail app for travel information.
Main concourse
Available on request
Taxi rank outside main station entrance
Various locations
Help Points are located on both main concourse areas, as well as the main ticket office.
Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:
- Gatwick Express - 0845 850 1530- Southern - 0800 138 1016- Southeastern - 0800 783 4524
Hudson's Place and Central Concourse
There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
Accessible Booking Office Counter, Height Adjusted Ticket Office Counter
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
On concourse
Car Park Upper Level (Victoria Place), above Gatwick Express.
Victoria Bus Station at Station Front
When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.
Check posters and staff for more details.
Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place).
Monday-Sunday 24 hours
Monday-Sunday 07:00-21:50
Via Network Rail Reception
The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
Female toilets,Male toilets,
Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.
All platforms are partially or fully covered with a canopy.
First Class Lounge
Time
Platform
Operator
Cancelled -
Last updated:
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