London Victoria

London Victoria station
Victoria Street
London
Greater London
SW1V 1JU

Station Message

The Information screens at the entrance to platform 1 at London Victoria are being upgraded. Please use the main departure boards on the concourse or the National Rail app for travel information.

London Victoria at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Available on request

Taxi rank outside main station entrance

Accessible Ticket Machines

Various locations

Customer Help Points

Help Points are located on both main concourse areas, as well as the main ticket office.

Impaired Mobility Set Down

Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:

- Gatwick Express - 0845 850 1530- Southern  - 0800 138 1016- Southeastern  - 0800 783 4524

Induction Loop

Yes

National Key Toilets

Hudson's Place and Central Concourse

Ramp For Train Access

Yes

Staff Help Available

Monday to Sunday – 24 hours

Step Free Access

There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones

Penalty Fares

Applicable Operators: Network Rail

Prepurchase Collection

Yes

Smartcards

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.


SmartcardIssue : Yes
SmartcardTopup : No
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Sunday – 06:30 to 22:00

On concourse

Bus Services

Victoria Bus Station at Station Front

Car Park

Station Car Park - 81 spaces
Monday to Sunday – 00:00 to 00:00

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Car Park Upper Level (Victoria Place), above Gatwick Express.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

112 spaces

Cycle Storage Type

Stands

Rail Replacement Services

When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.

Check posters and staff for more details.

Taxi Rank

Taxi ranks are available outside at the front of the station (Terminus Place), 24 hours / 7 days a week.

Customer Service

Monday-Sunday 07:00-21:50 

Via Network Rail Reception

Left Luggage

Yes

Lost Property

Monday to Friday – 09:00 to 17:30

Staffing Level

Full time

Atm Machine

The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).

Baby Change

Female toilets,Male toilets,

Refreshment Facilities

Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)

Toilets

Toilets are situated on the central concourse and adjacent to platform 2.

A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.

If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.

Waiting Room

All platforms are partially or fully covered with a canopy.

This station does not offer

First Class Lounge

Departures and arrivals from London Victoria

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
View earlier trains
 

Time

Platform

Operator

Cancelled -

Image Description

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