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London Victoria station Victoria Street London Greater London
SW1V 1JU
The Information screens at the entrance to platform 1 at London Victoria are being upgraded. Please use the main departure boards on the concourse or the National Rail app for travel information.
Accessible Taxis
Available on request
Taxi rank outside main station entrance
Accessible Ticket Machines
Various locations
Customer Help Points
Help Points are located on both main concourse areas, as well as the main ticket office.
Impaired Mobility Set Down
Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:
- Gatwick Express - 0845 850 1530- Southern - 0800 138 1016- Southeastern - 0800 783 4524
Induction Loop
Yes
National Key Toilets
Hudson's Place and Central Concourse
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones
Bus Services
Victoria Bus Station at Station Front
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Car Park Upper Level (Victoria Place), above Gatwick Express.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
112 spaces
Cycle Storage Type
Stands
Rail Replacement Services
When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.
Check posters and staff for more details.
Taxi Rank
Taxi ranks are available outside at the front of the station (Terminus Place), 24 hours / 7 days a week.
Customer Service
Monday-Sunday 07:00-21:50Â
Via Network Rail Reception
Left Luggage
Yes
Lost Property
Staffing Level
Full time
Atm Machine
The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
Baby Change
Female toilets,Male toilets,
Refreshment Facilities
Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)
Toilets
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.
Waiting Room
All platforms are partially or fully covered with a canopy.
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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