Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Long Buckby Passenger Assistance Meeting Point 0:
Ticket Office
Ticket office in station building by steps to platform 1, next to car park- Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Nearest Accessible Stations
Northampton, Rugby
Passenger Assistance
Long Buckby Passenger Assistance Meeting Point 0
Location :
Ticket Office
Ticket office in station building by steps to platform 1, next to car park- Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
C, no step-free access to any platform
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note: This station is not accessible and there is a large gap between the platform and the train.
If you require assistance of a ramp to get on or off the train, please request Passenger Assistance through the Passenger Assistance App.
More information can be found on our website: Passenger Assist and accessibility | LNR | London Northwestern Railway
Or you can also call the Passenger Assistance team on 0800 024 8998.
(Telephone lines are open 24 hours a day, 7 days a week, 363 days a year. We are closed on Christmas Day and Boxing Day).
The assistance meeting point is at the ticket office during available opening times.
When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart.
When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Airport
By rail to Birmingham International Station for Birmingham Airport
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 28
CCTV : Yes
Free Parking : No
Permits are only available from the ticket office, valid for three months or 1 year. Permits are sold on a first come, first served basis.
Saba only operates the car park area marked with green lines.
There is a second, privately owned, car park adjacent to the station, which passengers without permits for the station car park should use. Daily tickets are available, please see signage for costs and payment options.
Cycle Storage Location
Adjacent to the ticket office
Cycle Storage Sheltered
Yes
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
28
Rail Replacement Services
Rail replacement vehicles will operate from the bus stop in the station car park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Help Points
Help Points are only available in limited locations
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:15:00.000 - 11:00:00.000
Pay Phones
Yes
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
