Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Longbeck Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Nearest Accessible Stations
Redcar Central
Passenger Assistance
Longbeck Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
A, Compliant step-free access to all platform(s)
Level access to both platforms via level crossing
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
There is no bus stop close by.
Busline 0871 200 2233
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
On the platform
Cycle Storage Spaces
4 spaces
There are stands and lockers available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (Cycling Officer) on 01287 612544
Cycle Storage Type
Lockers
Cycle Storage Availability
Yes
Rail Replacement Services
Rail replacement services pick up/drop off at the public bus stops outside St Bedes Primary School. Bus stop outside the school towards Saltburn & bus stop opposite school towards Middlesbrough.
What3words – Towards Saltburn bugs.shape.enjoy & towards Middlesbrough lakes.taped.heavy
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
