Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Loughborough Passenger Assistance Meeting Point 0:
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Ticket Gates
The ticket gates are located in the main station building, please speak to a member of staff if you require assistance.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift, Platform 1
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 2
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Loughborough Passenger Assistance Meeting Point 0
Location :
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Ticket Gates
The ticket gates are located in the main station building, please speak to a member of staff if you require assistance.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
0515 - 0130 Monday - Friday0515 - 0000 Saturday0715 - 0100 Sunday
Please note that the station will be unstaffed outside the advertised opening hours below. All platforms will still be accessible via the stairs when unstaffed, however, if you require step-free access to platforms 2 or 3 during unstaffed hours please call 03457 125 678 so that alternative travel arrangements can be made for you.
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A access station. There is a lift and ramps to all platforms.
This station has tactile paving at the edge of each platform, as well as in the car park near crossings.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Passenger Assistance meet and greet point.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Induction Loop, Nearest Accessible Stations
Airport
Loughborough station - East Midlands Airport. Kinch Bus 'Skylink' service runs daily, 24 hours a day, regularly direct to East Midlands Airport. For details: www.skylink.co.uk
Through-ticketing is available from National Rail stations to East Midlands Airport via Loughborough station.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 244
CCTV : No
Free Parking : No
£2.20 Evening car park fare is available from 1800 until 0230.
Automatic Number Plate Recognition (ANPR)
Blue Badge holders: Parking is free for all Blue Badge holders at ANPR car parks. To qualify for free parking, Blue Badge holders will need to register their vehicles on the APCOA Blue Badge portal using this link https://bluebadge.apcoa.co.uk/
When parking, please ensure that your Blue Badge is displayed at all times. If dedicated Blue Badge bays are occupied, please park within any available standard bay and display your Blue Badge
Cycle Storage Cctv
Yes
Cycle Storage Location
Station front, behind the bus shelters.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
130 spaces
Cycle hub open 24 hours.
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
244
Rail Replacement Services
Outside the front of the station.
Taxi Rank
There is taxi provision
Taxi rank, (outside entrance) via Station Boulevard
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (next to car park) via Station Boulevard
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from information point
Yes - from ticket office
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is printed information available
Shops
Yes
Refreshment Facilities
Cafe (no seating available) and vending machine.
Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 19:00:00.000
Saturday
06:00:00.000 - 19:00:00.000
Sunday
08:15:00.000 - 21:00:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
