Luton station Station Road Luton Bedfordshire
LU1 2LT
Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is by the Ticket Office.
Impaired Mobility Set Down
At the front of the station and in the station car park.
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station.
Staff Help Available
Step Free Access
This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms.
The Assistance Meeting Point is by the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Located at the front of both entrances.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
62 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Taxi Rank
Located outside the main front entrance.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Atm Machine
ATM located in station entrance
Refreshment Facilities
Yes
Toilets
Available during staffing hours
Waiting Room
There are heated waiting areas on platforms 1 to 4.
This station does not offer
Baby Change, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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