The gentlemen's toilets are out of order at Manningtree station.
Accessibility Information
There is no information about accessibility
Accessible Parking
23
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Manningtree Passenger Assistance Meeting Point 0:
Ticket Office
Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
Platform
Meeting point is the platform for Harwich Line when ticket office is closed.
Taxi
Some mainline services are Driver Only Operation and a taxi will be provided if required.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Lift Details
Lift 1, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platform 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Nearest Accessible Stations
Colchester, Ipswich
Passenger Assistance
Manningtree Passenger Assistance Meeting Point 0
Location :
Ticket Office
Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
Platform
Meeting point is the platform for Harwich Line when ticket office is closed.
Taxi
Some mainline services are Driver Only Operation and a taxi will be provided if required.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree and arriving after 23:30 who require assistance off the train, we recommend travelling on services heading to Norwich so that the on-board staff can assist.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Step Free Access
B2, (refer to quick reference guide)
This station has step free access to all platforms via lifts, and the lifts are now open 24 hours a day.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Induction Loop, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park 2 Premier
Name : Station Car Park 2 (Premier)
Spaces : 5
CCTV : Yes
Free Parking : No
Annual : £2,020.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Cctv
Yes
Cycle Storage Location
There are two cycle compounds adjacent to the 20-minute parking bays on the access road to the station - one has 104 spaces available and the secure compound has 80 spaces. There is another secure compound beyond the side entrance to the station at the far end of Platform 2 (for trains towards London) which has 32 stands available. A further ten stands are located beyond the smaller station building at the side entrance to the station and these can be accessed from Platform 2.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
268 spaces
Cycle Storage Type
Compounds, Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
779
Rail Replacement Services
Rail replacement bus services pick up and drop off at the station forecourt, just outside the entrance to the station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
Help Points are only available in limited locations
Help points can be found at the following location(s):
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from information point
Yes - from ticket office
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Defibrillator
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 23:45:00.000
Saturday
05:15:00.000 - 23:45:00.000
Sunday
07:30:00.000 - 22:30:00.000
Post Box
Yes
Printed Local Information
There is no printed information available
Refreshment Facilities
Toilets
The female toilets are located on Platform 2 (for trains towards London), with the accessible and the male toilets at the side entrance to the same platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 22:00Saturday 05:30 - 22:00Sunday 07:45 - 21:30
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
05:00:00.000 - 22:30:00.000
Saturday
05:30:00.000 - 22:30:00.000
Sunday
07:30:00.000 - 21:30:00.000
This station does not offer
Atm Machine, Bureau De Change, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
