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Marks Tey
Marks Tey station Station Road Marks Tey Essex
CO6 1EE
Marks Tey at a glance
Station details
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards London) - At the bottom of the ramped entrance to this platform, next to the steps down from the booking hall
- Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury) - On the outside of the waiting room, fixed to the wall facing the barrow crossing
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Monday to Friday – 05:45 to 22:45
Saturday – 05:45 to 22:45
Sunday – 07:00 to 22:00
Assistance to / from mainline services is provided by station staff during the opening hours listed below. Outside of these times assistance from a conductor is only available for services running to / from Sudbury. For any other services alternative transport will be provided to / from Colchester station. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Step Free Access
There is step free access to all platforms but not between platforms. Please allow at least 15 minutes to transfer between platforms if you have reduced mobility.
Platform 1 (towards London) is accessed via the ticket office on Station Road, Platform 2 (towards Sudbury, Colchester and Ipswich) is via the car park off North Lane. Access between platforms is either via a stepped footbridge or via a 500m walking route using North Lane which has narrow footpaths. Wheelchair users connecting between the mainline and the Sudbury line would be advised to change at Colchester.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office for London bound services, or the supervisor's office on Platform 2 for northbound services towards Colchester and Ipswich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones
Car Park
Station Car Park - 271 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Car Parking Charges
Per Hour ticket: £1.00
Daily ticket: £9.20
Weekly ticket: £46.00
Monthly ticket: £170.00
Three Monthly ticket: £490.00
Annual ticket: £1,725.00
Per Hour ticket: £1.00
Daily ticket: £9.20
Weekly ticket: £46.00
Monthly ticket: £170.00
Three Monthly ticket: £490.00
Annual ticket: £1,725.00
£13.15 Weekend fare (from 1000 Friday - 0400 Monday)
£72.00 Flexi ticket
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
A sheltered cycle parking area providing 60 spaces is located next to the side entrance to Platform 1 (for trains towards London), and a secure compound with 200 spaces is available on the access road to the station car park, behind Platform 3 (for trains towards Sudbury).
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
260 spaces
Cycle Storage Type
Compound, Wheel Racks
Rail Replacement Services
Rail replacement bus services pick up and drop off at the front of the station.
This station does not offer
Bus Services, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Monday to Sunday – 24 hours
All Bank Holidays – 24 hours
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
Refreshment Facilities
Self-service vending machine providing cold drinks and snacks
Free water refill point available
Toilets
The male and the female toilets are located next to the waiting shelter on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platforms 2/3, and the other is inside the booking hall which leads to Platform 1 (for trains towards London). All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:00 - 21:00Saturday 06:00 - 21:00Sunday 07:30 - 21:00
Waiting Room
The waiting room is located in the station building on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury).
This station does not offer
Atm Machine, First Class Lounge
Departures and arrivals from Marks Tey
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information and status updates.
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