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Accessibility Information
There is information about accessibility
Accessible Parking
4
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Marple Passenger Assistance Meeting Point 0:
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Lift Details
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths 1.1m wide
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Nearest Accessible Stations
New Mills Central, Romiley
Passenger Assistance
Marple Passenger Assistance Meeting Point 0
Location :
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Lifts are now provided at this station, available from first to last train. Alternatively, level access from the car park into the ticket hall and onto Sheffield platform or, when the ticket hall is closed, through a 3ft wide gate to the left of the ticket hall onto the platform. For Manchester platform turn right from ticket hall entrance onto Sheffield platform and walk 33 paces to the footbridge, up 20 steps and across the footbridge (15 paces) and down 20 steps onto the platform.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Ticket Barriers, Wheelchairs Available
Bus Services
On Brabyns Brow for buses to Hyde, Manchester, Stockport or Romiley. Busline 0871 200 2233
Car Park - Station Car Park 2
Name : Station Car Park
Spaces : 0
CCTV : No
Free Parking : No
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 2
Cycle Storage Spaces
12 spaces
7 stands, 5 lockers
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Rail Replacement Services
Pick Up / Drop Off at the bus stops on Brabyns Brow at the end of the station approach road.
What3words - Towards Manchester - loudness.passions.surfacing & towards Sheffield - rationed.fitter.crescendo
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Platforms 1&2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:20:00.000 - 20:45:00.000
Saturday
07:15:00.000 - 21:35:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
These toilets are available 24/7 using a RADAR key
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -