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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Step-free category B2 Station - Both platforms are accessible to wheelchair users but interchange is via stepped footbridge.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platforms 1 and 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
23 spaces
Cycle Storage Type
Lockers, Wheel Racks
Rail Replacement Services
Marked bus stop at roundabout by Tesco delivery bay, off Whitton Road
This station does not offer
Car Park, Taxi Rank
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Lost Property
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Martins Heron.
Staffing Level
Part time
This station does not offer
Left Luggage
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room
Time
Platform
Operator
Cancelled -