Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Menston Passenger Assistance Meeting Point 0:
Ticket Office
In station building by entrance to platform 1 via the car park. Path along left hand side of the building. Hours on National Rail Enquiries website.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
The station front may be used for set down purposes for access to platform 1 and the ticket office. There is not a set down location for platform 2.
Lift Details
Lift 1 – Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
Nearest Accessible Stations
Guiseley
Passenger Assistance
Menston Passenger Assistance Meeting Point 0
Location :
Ticket Office
In station building by entrance to platform 1 via the car park. Path along left hand side of the building. Hours on National Rail Enquiries website.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
Level access to platform 1.
There is a footbridge over the tracks which is the only access to the Leeds/Bradford platform 2. However, there is access onto both platforms directly but not between platforms
Mobility impaired passengers travelling towards Leeds/Bradford are requested to travel via Ilkley and change trains there. It should be noted that there is a very large stepping distance onto platform 2 and therefore is unsuitable for mobility scooters due to the risk of tipping over.
New Footbridge/Lifts are due for completion late 2025/early 2026.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, National Key Toilets, Ticket Barriers, Wheelchairs Available
Airport
Leeds/Bradford Airport at Yeadon
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 88
CCTV : Yes
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Location
Currently no cycle facilities due to ongoing lift works
Cycle Storage Spaces
26 spaces
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Station Road
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Brooklands Lane
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
88
Rail Replacement Maps
Menston - https://images.nationalrail.co.uk/e8xgegruud3g/603nVHECWPSxgKEJ2Ua2a9/b57b8e2980670cbf29e6d266eb771036/Menston.jpg
Rail Replacement Services
Rail replacement services pick up/drop off from the bus stop 23936 at the station front.
what3words - goofy.sparks.sideburns
This station does not offer
Car Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Cycle Storage Type, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Sunday
08:45:00.000 - 16:30:00.000
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:15:00.000 - 19:00:00.000
Sunday
09:15:00.000 - 16:30:00.000
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Yes
Waiting Room
Waiting area in booking office situated on platform 1. Indoor waiting rooms on both platforms and available during staffed hours.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
