Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Merthyr Tydfil Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Induction Loop
Induction loops are only in Help Points
National Key Toilets
Yes
Passenger Assistance
Merthyr Tydfil Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Step Free Access
B2, (refer to quick reference guide)
Category B2.
Step free access to the platform from the car park.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Escalator Information, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
The X43 service between Merthyr and Brecon does not accept National Rail tickets. Customers must purchase separate tickets for the bus and rail sections of their journey.
Buy a Merthyr Tydfil PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Car Park - Station Car Park
Name : Station Car Park
Spaces : 35
CCTV : Yes
Free Parking : Yes
For parking prices, visit Merthyr Tydfil Station - APCOA
Cycle Storage Location
Six Sheffield stands under a shelter are located adjacent to the station entrance - if heading from the north.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type: There is uncovered seating/waiting
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
35
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is partially covered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
07:15:00.000 - 15:50:00.000
Saturday
08:15:00.000 - 16:50:00.000
Sunday
Unavailable
Post Box
There are Inpost Lockers available at this Station. Location: Next to the Ticket Office
Printed Local Information
There is no printed information available
Refreshment Facilities
Shops and refreshment facilities are located close to the station in Merthyr Town Centre.
Toilets
Toilet, Platform 1, behind the ticket office
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:15:00.000 - 15:50:00.000
Saturday
08:15:00.000 - 16:50:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
