Accessibility Information
There is no information about accessibility
Accessible Parking
5
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Mill Hill Broadway Passenger Assistance Meeting Point 0:
Assistance Meeting Point
The ticket office hall, next to the gateline. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Passenger Assistance
Mill Hill Broadway Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
The ticket office hall, next to the gateline. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Ramp For Train Access
Ramps are available on the train to provide assistance
A staff-operated ramp is required for step-free access between train and platform at this station.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is in the Ticket Office hall, next to the gateline.
Step Free Category
C, no step-free access to any platform
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 43
CCTV : No
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122
Cycle Storage Cctv
Yes
Cycle Storage Location
Located outside the front of the station.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
60 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Parking Spaces
43
Rail Replacement Maps
Rail Replacement Bus Map - Mill Hill Broadway - https://assets.nationalrail.co.uk/e8xgegruud3g/XcUDeMD73gLzJk0Lpd65Y/6765c7e6a5ebace470a040bd4b4cb19e/2023-09_CI_TL_RRB_MIL_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is fully covered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
The Assistance Meeting Point is in the Ticket Office hall, next to the gateline.
Helpline
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Information Available
Yes - from help point
Lost Property
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Part time
This station does not offer
Customer Service, Left Luggage
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
24 Hours
Shops
Coffee shop
Refreshment Facilities
Yes
Waiting Room
Unheated waiting shelters are available on the platforms.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
