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Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
All disabled passengers will be offered assistance by station staff.
Customer Help Points
Moorfields Passenger Assistance Meeting Point 0:
Assisted Travel Meeting Point
A Welcome Point is located to the left of the ticket gates on the concourse. Press the assistance button to notify colleagues you have arrived.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
Yes
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Moorfields Passenger Assistance Meeting Point 0
Location :
Assisted Travel Meeting Point
A Welcome Point is located to the left of the ticket gates on the concourse. Press the assistance button to notify colleagues you have arrived.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Wirral Line escalators are Out of Service, lift is useable.
Category A: “This station has step free access to all platforms / the platform” Platforms via Moorfields entrance are accessible via lifts. However the Old Hall Street entrance has no disabled access.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations
Airport
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Bus Services
For onward travel information click here or contact the Traveline on 0871 200 2233
Cycle Storage Cctv
Yes
Cycle Storage Location
Entrance to station
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Moorfields Station, Moorfields , Liverpool L2
Taxi Rank
There is taxi provision
Taxi rank, (southwest entrance) via Old Hall Street
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (east entrance) via Moorfields
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:21:00.000 - 00:13:00.000
Sunday
07:41:00.000 - 00:13:00.000
Post Box
Yes
Printed Local Information
There is accessible printed information available
Shops
News agent Convenience store
Refreshment Facilities
Food vending machine
Toilets
The National key toilets are located in the Concourse at the Moorfields Entrance of the station; these toilets are operated by a radar key. Access to the National key toilets is controlled by the barrier line station staff.
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -