Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Moorside Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Passenger Assistance
Moorside Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
Up 1 small step into the ticket hall and down 34 steps onto the island platform. Trains to Manchester leave from the right, trains to Wigan leave from the left.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Cycle Hire
Not available at this station.
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Rail Replacement Maps
Moorside - https://images.nationalrail.co.uk/e8xgegruud3g/2OgNUMmeJSvWRFZYX1ILLD/f16ef9a511589440199bb4ac6cdc1970/Moorside.jpg
Rail Replacement Services
Rail replacement services pick up/drop off outside the station entrance on Moorside Road - station side towards Manchester and opposite side towards Wigan.
What3words - Towards Manchester - gloves.tries.fence & towards Wigan craft.drops.allow
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are only made visually
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
