The ticket office will have the following changes to planned availability: Saturday 3rd October - Closed Saturday 10th October - Closed Please note there is no access to customer toilets outside of opening hours.
Tickets can be bought from the ticket machine or digitally.
Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Mortimer Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The Ticket Office is located in the main station building on platform 2.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance
Passenger Assistance
Mortimer Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The Ticket Office is located in the main station building on platform 2.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Staff Help Available
Meeting point: Entrance to platform 2.
Step Free Access
B3, step-free access only to some platforms
Step-free category B3 station - “Some step-free access, may be in one direction only.” This station has a degree of step free access for north bound services however platform 1 can only be accessed via a footbridge
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 50
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
No
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
5 spaces
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
50
Rail Replacement Services
Front of the station building.
This station does not offer
Car Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:20:00.000 - 13:00:00.000
Saturday
06:20:00.000 - 13:00:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
Platform 2
Waiting Room
Platform 2
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
