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Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Mossley Hill Passenger Assistance Meeting Point 0:
Ticket Office
Located in the ticket hall accessed via Rose Lane. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Passenger Assistance
Mossley Hill Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located in the ticket hall accessed via Rose Lane. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
Category B Station, Access to platforms down a long slope with no rest platforms but the station is fully accessible
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Within Car Park
Cycle Storage Spaces
8 spaces
8 hoops
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Maps
Mossley Hill - https://images.nationalrail.co.uk/e8xgegruud3g/g5oDumNGhA9KnVSD9WBnQ/f6b721dd3f1aeea76e8a5dfd7d54481b/Mossley_Hill.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Rose Lane near the Tesco Express Store.
What3words - Towards Liverpool - moving.tone.speech & towards Hunt's Cross/Warrington - aside.banana.yard
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are only made audibly
Customer Service
08002006060
Help Points
Help Points are only available in limited locations
Located on all platforms. Links for current train running and for emergencies.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are no information points
Information Services
Sunday
08:30:00.000 - 23:15:00.000
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:50:00.000 - 23:45:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -