Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Neilston Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
By the lamp post at the entrance to from the path onto the platform.
By the lamp post at the entrance from the path onto the platform.
Located on Platform 1. If unstaffed, go to departure platform. If travelling from Platform 2, go directly there – no step-free link between platforms.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
National Key Toilets
Yes
Passenger Assistance
Neilston Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
By the lamp post at the entrance to from the path onto the platform.
By the lamp post at the entrance from the path onto the platform.
Located on Platform 1. If unstaffed, go to departure platform. If travelling from Platform 2, go directly there – no step-free link between platforms.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
This is a Category B2 station. Ramps to both platforms and connecting footbridge with stairs.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car Park
Name : Station Car Park
Spaces : 30
CCTV : Yes
Free Parking : Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
14 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
30
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off from the station car park, Station Road.
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Port, Rail Replacement Maps
Announcements
Announcements are only made audibly
Customer Service
Help Points
There are Help Points
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
By the lamp post at the entrance to from the path onto the platform.
By the lamp post at the entrance from the path onto the platform.
Helpline
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
The toilets are located in the Waiting Room. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:58:00.000 - 22:15:00.000
Sunday
09:10:00.000 - 16:50:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
