Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Nelson Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
There is no Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Lift Details
Lift, Ticket Hall to Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Nelson Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
A, Compliant step-free access to all platform(s)
Level access available. Lift to platform.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 15
CCTV : Yes
Free Parking : Yes
Operator : Car parking is not operated by Northern Trains
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Opposite Car Park
Cycle Storage Spaces
14 spaces
4 cycle lockers and 10 cycle stand parking spaces
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
15
Rail Replacement Services
Pick Up / Drop Off at bus stand 10 in the interchange. (adjacent to the station)
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Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is printed information available
Toilets
Toilets are available in the adjacent Bus Interchange.
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
