New Cross

New Cross station
Amersham Vale
off New Cross Road
New Cross
Greater London
SE14 6LD
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New Cross at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Counters can be raised or lowered to suit all customers

Accessible Public Telephones

Public telephones are not wheelchair accessible

Accessible Taxis

Accessible taxis are available to book

Accessible Ticket Machines

station forecourt/ booking hall

Customer Help Points

On platform

Induction Loop

Yes

National Key Toilets

Platform c- Available during staffing hours. This toilet is stoma friendly.

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:10 to 00:20 Saturday – 06:10 to 00:20 Sunday – 06:10 to 00:20

Step Free Access

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. Short steep ramp from side entrance.

Wheelchairs Available

Yes

This station does not offer

Impaired Mobility Set Down

Penalty Fares

Applicable Operators: Southeastern

Prepurchase Collection

Yes

Smartcards

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:45 to 19:15 Saturday – 06:10 to 20:00 Sunday – 08:30 to 20:00

On way in to access trains from main entrance

Bus Services

Information to plan your onward journey is available in a printable format here

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

on platform c

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

22 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Bus stop V on New Cross Road (what 3 words: straw.bound.scales).

This station does not offer

Car Park, Taxi Rank

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Left Luggage

Atm Machine

Yes

Baby Change

Only available when staff present

Refreshment Facilities

Coffee kiosk

Toilets

Platform C- Available during staffing hours

Waiting Room

Heated waiting Room on the platform only available up to 7pm

This station does not offer

First Class Lounge, WiFi

Buy train tickets to any destination in Britain – no booking fee

Departures and arrivals from New Cross

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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