New Cross Gate

New Cross Gate station
New Cross Road
New Cross
Greater London
SE14 6AR
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New Cross Gate at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Taxis

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Accessible Ticket Machines

Yes

Customer Help Points

Yes

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:55 to 20:30 Saturday – 06:10 to 20:30 Sunday – 06:55 to 21:10

Step Free Access

Step-free access to all platforms from concourse. One step from street to Ticket Office only.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets

Penalty Fares

Applicable Operators: London Overground

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:55 to 20:30 Saturday – 06:10 to 20:30 Sunday – 06:55 to 21:10

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Rail Replacement Services

Use bus stop R in New Cross Road for buses towards Canada Water, Dalston Junction/Dalston Kingsland, Crystal Palace, West Croydon, East Croydon, Norwood Junction and Sutton

Use bus stop Q in New Cross Road for buses towards London Bridge

Taxi Rank

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

This station does not offer

Bus Services, Car Park, Cycle Storage Location, Cycle Storage Spaces

Customer Service

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Coffee shop

WiFi

Find WiFi Hotspots around New Cross Gate station

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Toilets, Waiting Room

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Departures and arrivals from New Cross Gate

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