New Cross Gate Train Station | Times & Information

New Cross Gate

New Cross Gate station
New Cross Road
New Cross
Greater London
SE14 6AR

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Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

New Cross Gate At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:55 to 20:30 Saturday – 06:10 to 20:30 Sunday – 06:55 to 21:10
- Step Free Access
  
  Step-free access to all platforms from concourse. One step from street to Ticket Office only.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: London Overground, Southern
- Prepurchase Collection
- Smartcards
  SmartcardIssue : No
  SmartcardValidator : No
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:55 to 20:30 Saturday – 06:10 to 20:30 Sunday – 06:55 to 21:10
Getting to / from the station
- Rail Replacement Services
  
  Use bus stop R in New Cross Road for buses towards Canada Water, Dalston Junction/Dalston Kingsland, Crystal Palace, West Croydon, East Croydon, Norwood Junction and Sutton
  
  Use bus stop Q in New Cross Road for buses towards London Bridge
- Taxi Rank
  
  Information on taxis from this station is available at www.traintaxi.co.uk
- This station does not offer
  
  Bus Services, Car Park, Cycle Storage Availability, Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
  
  Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
- Lost Property
- WiFi
- This station does not offer
  
  Left Luggage, Toilets

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New Cross Gate

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New Cross Gate

Station Message

New Cross Gate At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Staffing Level

Ticket Machine

Ticket Office

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Lost Property

WiFi

This station does not offer

Buy train tickets to any destination in Britain – no booking fee

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New Cross Gate

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