From Monday 11 May 2026 until the end of September 2026, trains will not call at Berrylands station, which will be closed for upgrades. The main part of the upgrade will see the station’s two platforms replaced, while new lighting, CCTV systems, Customer Information Screens and help points will be installed, to improve the station experience for our customers. Customers seeking to travel from Berrylands will need to travel from either New Malden or Surbiton instead. A rail replacement bus service will operate to transfer customers to and from these stations.
During the station closure, customers travelling towards London must travel from New Malden, and customers travelling towards Woking must travel from Surbiton. Customers must not tap in or out at Berrylands and only tap in or out at the stations where they start or finish their journeys.
Buses will run to Berrylands from bus stop B on New Malden High Street and back from Berrylands to New Malden from bus stop B on Surbiton Hill Park, a short walk from Berrylands station. Journeys are expected to take approximately 12 minutes.
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
Induction Loop
Yes
National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Ramp For Train Access
Yes
Step Free Access
Step-free category B1 station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Staff Help Available, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
RingGo Code 77510.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.00.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
Under the railway bridge
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
14 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
To Raynes Park: High Street (B283) Bus Stop B
To Kingston / Surbiton: High Street (B283) Bus Stop A
This station does not offer
Taxi Rank
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Lost Property
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at New Malden.
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Coffee shop on platform 1.
Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room
Platform 1.
WiFi
Find WiFi Hotspots around New Malden station
This station does not offer
Atm Machine, Baby Change, First Class Lounge
Time
Platform
Operator
Cancelled -
