Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Newark Castle Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Passenger Assistance
Newark Castle Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Assistance provided by on-train staff.
Step Free Access
B1, (refer to quick reference guide)
Category B
Step free access to both platforms via ramps with shallow gradients. Access between platforms is via a level crossing which has an uneven surface due to the tracks.
This station has tactile paving at the edge of platform 1 but not at the edge of platform 2.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - General
Car Park : Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23322
Spaces : 64
CCTV : No
Free Parking : No
Daily : £4.40
Weekly : £13.20
Monthly : £44.00
Annual : £440.00
Operator : East Midlands Railway
Cycle Storage Cctv
Yes
Cycle Storage Location
Rear of Nottingham bound platform
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
40 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
64
Rail Replacement Services
In the station car park.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 14:00:00.000
Saturday
07:00:00.000 - 15:00:00.000
Sunday
Unavailable
Printed Local Information
There is printed information available
Refreshment Facilities
Carriages Cafe on Nottingham bound platform
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
