Our app is the ultimate travel buddy; book tickets, check live train times, and more.
Amended timetable in operation until further notice:
Let's travel safely this summer. If you are travelling with us, please avoid peak times and use contactless to buy tickets.
You MUST wear a face covering unless exempt. £100 fines apply.
Consider others. Hidden disabilities or medical conditions may mean not everyone can.
Newcastle-upon-Tyne station Neville Street Newcastle-upon-Tyne Tyne & Wear
Accessible machine are located on the main concourse
Customer Information Point on Main Concourse. Open 08:30 till 18:30 Monday to Saturday, 09:30 till 18:30 Sunday
Assistance meeting point is Customer Information Point in main concourse
Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
Adjacent to Platform 12
Information to plan your onward journey is available in a printable format
28�stands accommodating�56 cyclesStorage location: Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
Rail Replacement Coaches leave from the front of the station.
Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.