Accessibility Information
There is information about accessibility
Customer Help Points
North Fambridge Passenger Assistance Meeting Point 0:
Platform
Meeting point is the platform. Assistance by mobile team. Please check operational times on National Rail Enquiries.
Taxi
Outside mobile team hours, a taxi will be arranged. Please check operational times on National Rail Enquiries.
Passenger Assistance
North Fambridge Passenger Assistance Meeting Point 0
Location :
Platform
Meeting point is the platform. Assistance by mobile team. Please check operational times on National Rail Enquiries.
Taxi
Outside mobile team hours, a taxi will be arranged. Please check operational times on National Rail Enquiries.
Staff Help Available
Some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go).
Step Free Access
B2, (refer to quick reference guide)
This station has step free access to the Wickford / London platform only.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 123
CCTV : No
Free Parking : No
Daily : £5.00
Weekly : £19.90
Monthly : £82.00
Annual : £795.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Location
Car park
Cycle Storage Spaces
16 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
123
Rail Replacement Services
Replacement transport stop on Fambridge Road at the junction with Station Approach
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Unstaffed
This station does not offer
Help Points, Left Luggage
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Information Points, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
