Northallerton

Northallerton station
Boroughbridge Road
Northallerton
North Yorkshire
DL7 8AN

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Station Message

Penalty Fares apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  
  The ticket machine is located outside the Ticket Office.
- Customer Help Points
  
  Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.��
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
  The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:30 to 18:30 Saturday – 05:30 to 18:30 Sunday – 09:00 to 18:30
- Step Free Access
  
  Customers requiring assistance at this station should contact the TransPennine Express Assisted Travel helpline on 0800 107 2149. Please note that staff cannot assist manual wheelchair users out of the station due to steepness of the ramp.
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: TransPennine Express
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday – 05:30 to 18:30 Tuesday – 05:30 to 18:30 Wednesday – 05:30 to 18:30 Thursday – 05:30 to 18:30 Friday – 05:30 to 18:30 Saturday – 05:30 to 18:30 Sunday – 09:00 to 18:30
  The ticket office is located by the main car park and not on the station platforms.�
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Station Car Park - 131 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location: Within station
- Rail Replacement Services
  
  Outside the Ticket Office.�
- Taxi Rank
  
  The nearest taxi rank is adjacent to the ticket office.
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  �To speak to a member of our team please call 0345 600 1671�
- Toilets
  The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- WiFi
- This station does not offer
  
  Left Luggage, Lost Property

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Northallerton

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Northallerton

Station Message

Northallerton At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

WiFi

This station does not offer

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