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Ticket machines are located in the ticket hall and on the station concourse.
At the main station entrance
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system.
Assistance meeting point is the information desk in booking hall.
Accessible Public Telephones, Accessible Taxis
'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables:
'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University.
Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
Replacement transport stop on station forecourt
Taxi rank at front of station
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
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