Norwich Train Station | Times & Information

Norwich

Norwich station
Station Approach
Norwich
Norfolk
NR1 1EF

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Norwich At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  
  Ticket machines are located in the ticket hall and on the station concourse.
- Customer Help Points
  
  on concourse
- Impaired Mobility Set Down
  
  At the main station entrance
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 04:30 to 01:30 Saturday – 04:30 to 01:30 Sunday – 06:00 to 01:30
  
  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
- Step Free Access
  
  This station has step free access to all platforms.
  
  This station is a category A station according to ORR station classification system.
  
  Assistance meeting point is the information desk in booking hall.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Prepurchase Collection
- Smartcards
  Greater Anglia Smartcards can be obtained from
  SmartcardIssue : Yes
  SmartcardTopup : Yes
  SmartcardValidator : Yes
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 04:45 to 20:45 Saturday – 04:45 to 20:45 Sunday – 06:45 to 20:45
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables:
  
  'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University.
  
  Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
- Car Park
  
  Station Car Park - 62 spaces
  Monday to Sunday – 04:30 to 01:30
  
  Car Parking Charges
  Off-peak ticket: £12.00
  Per Hour ticket: N/A
  Daily ticket: £13.00
  Weekly ticket: £55.00
  Monthly ticket: £216.00
  Three Monthly ticket: £618.00
  Six Monthly ticket: N/A
  Annual ticket: £2163.00
- Cycle Storage Availability
  Storage location: On forecourt and within station
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Replacement transport stop on station forecourt
- Taxi Rank
  
  Taxi rank at front of station
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Friday – 09:00 to 17:00
- Toilets
  All toilets are located on the concourse including the accessible (radar key) toilet
- WiFi
- This station does not offer
  
  Left Luggage

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Norwich

Norwich At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Prepurchase Collection

Smartcards

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

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