Nottingham

Nottingham station, Carrington Street, Nottingham, Nottinghamshire
NG2 3AQ

Nottingham at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is no information about accessibility

Accessible Parking

8

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Nottingham Passenger Assistance Meeting Point 0:

Ticket Gates


The ticket gates are located in the main concourse, please speak to a member of staff if you require assistance.


Nottingham Passenger Assistance Meeting Point 1:

Ticket Office


The ticket office is located on the right hand side of the ticket barriers. Please check National Rail Enquires for the ticket office opening hours.


Nottingham Passenger Assistance Meeting Point 2:

Assisted Travel Lounge


The assisted travel lounge is located on the left hand side once you have passed through the ticket barriers. Please speak to staff for assistance.

Height Adjusted Ticket Office Counter

There is a Low-Level counter here

Impaired Mobility Set Down

Yes

Lift Details

Lift, to BTP
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide

Lift 3, Platform 7
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide

Lift, Platforms 4, 5 & 6
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide

Lift, Platforms 1, 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide

Lift, To Southern Concourse
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide

Lifts

There are lifts

National Key Toilets

Yes

Passenger Assistance

Nottingham Passenger Assistance Meeting Point 0
Location :

Ticket Gates


The ticket gates are located in the main concourse, please speak to a member of staff if you require assistance.


Nottingham Passenger Assistance Meeting Point 1
Location :

Ticket Office


The ticket office is located on the right hand side of the ticket barriers. Please check National Rail Enquires for the ticket office opening hours.


Nottingham Passenger Assistance Meeting Point 2
Location :

Assisted Travel Lounge


The assisted travel lounge is located on the left hand side once you have passed through the ticket barriers. Please speak to staff for assistance.

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

 Passenger Assistance meeting point is located in the main concourse at the ticket gates.

Step Free Access

A, Compliant step-free access to all platform(s)

This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.

This station has tactile paving at the edge of each platform.

Step Free Category

A, Compliant step-free access to all platform(s)

Ticket Barriers

Yes

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations

Penalty Fares

Applicable Operators: East Midlands Railway

Prepurchase Collection

Collect from Ticket Machine

Smartcards

Collect and top your Smartcard at this location


Top-up at Ticket Office
Top-up at Ticket Machine
Validators Available

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection, entrance concourse
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height :

Ticket Buying and Collection, Footbridge
Manoeuvring Space : There is limited space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls may be at a suitable height for some people

Ticket buying and collection, entrance concourse
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket buying and collection, entrance concourse
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket buying and collection, northern access route
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls may be at a suitable height for some people

Ticket Office

Yes

This station does not offer

Contactless, London Fare Zone, Oyster, Travel Centre

Airport

East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk

Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park - Station Car Park

Name : Station Car Park
Spaces : 957
CCTV : Yes
Free Parking : No

£3.30 Evening car park fare is available from 1800 until 0230.

Automatic Number Plate Recognition (ANPR)

Blue Badge holders: Parking is free for all Blue Badge holders at ANPR car parks. To qualify for free parking, Blue Badge holders will need to register their vehicles on the APCOA Blue Badge portal using this link https://bluebadge.apcoa.co.uk/

When parking, please ensure that your Blue Badge is displayed at all times. If dedicated Blue Badge bays are occupied, please park within any available standard bay and display your Blue Badge


Daily : £10.50
Weekly : £31.50
Monthly : £105.00
Annual : £1,050.00

Cycle Storage Cctv

Yes

Cycle Storage Location

Cycle hub located on ground floor of multi-storey car park on Queens Road.

Additional stands in secure compound adjacent to Platform 1 on Station Road.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

140 spaces

Cycle hub open 24 hours.  Changing facilities and toilet available.  Cycle repairs available at Russell's Bicycle Shed.

Cycle Storage Type

Compounds, Stands

Cycle Storage Availability

Yes

Drop Off Pick Up

Drop-off Points
Point 1: Drop off and pick up point on Station Road, Western
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Point 2: Drop off and pick up point on Queens Road
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Point 3: Drop off and pick up point on Station Road, Eastern
Same Side As Station:
Waiting Area:
Facility Type:
Car Capacity:
Ramp Deployable:
Help Point:

Parking Spaces

957

Rail Replacement Services

Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.

Taxi Rank

There is taxi provision
Taxi rank, (western entrance) via Station Road
Configuration :
Same Side :
Covered :
Ramp :
Help Point : There is no help point close to this taxi rank

Taxi rank, (eastern entrance) via Station Road
Configuration : Taxis only pick up at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

Taxi Rank, Queens Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is partially covered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Car Hire, Cycle Hire, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Help Points

Help Points are only available in limited locations
All Help Points have induction loops

Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Information Available

Yes - from information point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Customer Service, Left Luggage

Atm Machine

Yes

Baby Change

Yes

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours

Saturday
24 Hours

Sunday
24 Hours

Printed Local Information

There is printed information available

Shops

Yes

Refreshment Facilities

Cafes and vending machines.

Toilets

The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:

  • Monday to Friday: 06:00 to 20:00
  • Saturday: 06:00 to 20:00
  • Sunday: 07:15 to 20:00

Trolleys

Yes

Waiting Room

Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 22:00:00.000

Saturday
06:00:00.000 - 22:00:00.000

Sunday
08:00:00.000 - 21:00:00.000

This station does not offer

Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop

Departures and arrivals from Nottingham

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Time

Platform

Operator

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