The men's toilets at Otford are out of use until further notice.
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
There are standing height and wheelchair height ticket counters available.
Customer Help Points
Otford Passenger Assistance Meeting Point 0:
Ticket Office / Booking Hall
The Ticket Office / Booking Hall. Please check opening times on the national rail enquiries website.
Platform
Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Induction Loop
Induction loops are throughout this station
National Key Toilets
Yes
Nearest Accessible Stations
Sevenoaks
Passenger Assistance
Otford Passenger Assistance Meeting Point 0
Location :
Ticket Office / Booking Hall
The Ticket Office / Booking Hall. Please check opening times on the national rail enquiries website.
Platform
Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
This is a category B2 station. Step free access to platform 1 for services towards London from Car Park entrance. Step free access to platform 2 for services away from London via side entrance ramp. Stepped access between platforms available via station footbridge. Step free interchange between platforms in excess of 400 metres.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Escalator Information, Lifts, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Hire
An Enterprise Car Club vehicle is available at this station. For more information or to book, visit the Enterprise Car Club website.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 178
CCTV : Yes
Free Parking : No
Daily Rate (Tuesday, Wednesday and Thursday) - £6.90
Off peak evening rate (after 18:00) - £3.50
Cycle Storage Location
car park entrance Platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
24 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
178
Rail Replacement Services
Towards Swanley: Bus stop A on Station Road. (What 3 Words: helps.factor.guitar)
Towards Sevenoaks or Borough Green & Wrotham: Bus stop B on Station Road. (What 3 Words: large.guilty.undulation)
This station does not offer
Airport, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
0345 322 7021
Help Points
Help Points are available inside and outside this station
On platform
Helpline
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. All Southeastern trains that call at this station are staffed and can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. GTR trains do not have on board staff to assist. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Pay Phones
Yes
Refreshment Facilities
Coffee kiosk
Toilets
Platform 1- Available during staffing hours
Waiting Room
Heated waiting Room on the platform only available when staff are present
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Printed Local Information, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
