Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Par Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The ticket office is located in the station building on platform 1.
Platform (When unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Passenger Assistance
Par Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The ticket office is located in the station building on platform 1.
Platform (When unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket Office.
Step Free Access
B3, step-free access only to some platforms
Step Free Category B3 - This station has a degree of step free access but only to Platform 1 southbound services (towards Penzance) all remaining platforms can only be accessed via a step bridge. The platforms for the Newquay branch and for stations towards London Paddington, are from platforms with no step free access.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 25
CCTV : No
Free Parking : Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
25
Rail Replacement Services
Bus stops on main road.
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 15:15:00.000
Saturday
07:15:00.000 - 16:00:00.000
Sunday
Unavailable
Printed Local Information
There is printed information available
Toilets
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:20:00.000 - 14:10:00.000
Saturday
07:20:00.000 - 14:10:00.000
Sunday
Unavailable
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys
Time
Platform
Operator
Cancelled -
