Accessibility Information
There is information about accessibility
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Parbold Passenger Assistance Meeting Point 0:
Ticket Office
Located at the rear of the ticket hall on Platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. Street set down only available.
National Key Toilets
Yes
Nearest Accessible Stations
Burscough Bridge
Passenger Assistance
Parbold Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located at the rear of the ticket hall on Platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
Step free access via 40 metre path from Station Road to Manchester platform and ticket office. Step free access to Southport platform via 20 metre path from Station Road. Access between platforms is via these paths and the road level crossing. A stepped public subway is available when the level crossing is closed. This has 20 steps direct access from the Manchester platform. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 14
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Location
On the platform
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
14
Rail Replacement Maps
Parbold - https://images.nationalrail.co.uk/e8xgegruud3g/3TNVIdq6p53ZA2UEbpPAgl/911af46acca2efb4d163d43d32339677/Parbold_RRBS.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Station Road - near the level crossing. Bus stop outside the pharmacy towards Southport and bus stop station side by HollyBank towards Wigan.
What3words - Towards Southport - basis.enough.relegate & towards Wigan - clarifies.mock.summer
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
