The ticket office at Parkstone will be closed until Monday 12 October 2026.
Accessibility Information
There is information about accessibility
Accessible Parking
0
Customer Help Points
Parkstone (Dorset) Passenger Assistance Meeting Point 0:
Platform
Wait at the platform assisted boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Nearest Accessible Stations
Poole
Passenger Assistance
Parkstone (Dorset) Passenger Assistance Meeting Point 0
Location :
Platform
Wait at the platform assisted boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B3, step-free access only to some platforms
Step-free category B3 Station - Step-free access to platform 1 (to London), access to platform 2 via footbridge with steps only.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Parkstone Car Park
Name : Parkstone Car Park
Spaces : 13
CCTV : No
Free Parking : No
RingGo Code 77553.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £2.80.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
18 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Parking Spaces
13
Rail Replacement Services
To Bournemouth: Station Road opposite The Cow Pub
To Poole: Station Road outside The Cow Pub
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
There are Help Points
Help points are available on all platforms
Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:35:00.000 - 10:00:00.000
Saturday
Unavailable
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:35:00.000 - 10:00:00.000
Saturday, Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
