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Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Parson Street Passenger Assistance Meeting Point 0:
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Passenger Assistance
Parson Street Passenger Assistance Meeting Point 0
Location :
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Staff Help Available
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Step Free Access
C, no step-free access to any platform
Step free Category C Station - This station does not have step free access to the platforms.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Cctv
Yes
Cycle Storage Location
Entrance to station
Cycle Storage Spaces
16 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Towards Weston-super-Mare - Bus stop outside Halfords on A38 West Street. Towards Bristol - Bus stop before traffic lights on A38 Bedminster Down Road.
This station does not offer
Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -