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Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Penarth Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Nearest Accessible Stations
Cardiff Central
Passenger Assistance
Penarth Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A.
Step free access to the platform from the car park.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 15
CCTV : Yes
Free Parking : Yes
Operator : Transport for Wales
Telephone : 03333211202
Cycle Hire
Cycle hire is provided by Brompton Bike A Brompton Bike station are located to the right of the station building. Home - Brompton Bike Hire (bromptonhire.com)
Cycle Storage Location
In a shelter, on the station car park side.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
5 Sheffield stands offering space for parking up to 10 bicycles, is located in a shelter accessible from the station car park side
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
15
Rail Replacement Services
The rail replacement bus stop is on Stanwell Road. Services will drop off at the stop in front of Penarth House (just down from the church) and will pick up at the stop in front of the Conservative Club.
This station does not offer
Airport, Bus Services, Car Hire, Cycle Storage Cctv, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
Ticket office for advice only.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:40:00.000 - 14:40:00.000
Saturday
07:20:00.000 - 15:20:00.000
Sunday
Unavailable
Printed Local Information
There is printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:40:00.000 - 14:40:00.000
Saturday
07:20:00.000 - 15:20:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -