Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Penzance Passenger Assistance Meeting Point 0:
Ticket Office (Staffed station)
The ticket office is located in the main station building.
Passenger Assistance Office (Staffed station)
The passenger assistance office is located by Platform 3.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Penzance Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed station)
The ticket office is located in the main station building.
Passenger Assistance Office (Staffed station)
The passenger assistance office is located by Platform 3.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Passenger assistance office on Platform 3
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Penzance Car Park
Name : Penzance Car Park
Spaces : 90
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
Penzance Bike Hirepenzancebikehire.co.uk07764 225 535located in town centre
Cycle Storage Cctv
Yes
Cycle Storage Spaces
32 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
90
Rail Replacement Services
Bus station adjacent to the station.
Taxi Rank
There is taxi provision
Taxi rank, (taxi marked parking ) via Station Road (next to station entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi marked parking ) via Station Road (next to southern Car Park)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the rear of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
First Class Lounge
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:30:00.000 - 22:00:00.000
Saturday
07:30:00.000 - 15:30:00.000
Sunday
19:45:00.000 - 21:15:00.000
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 22:00:00.000
Saturday
06:00:00.000 - 22:00:00.000
Sunday
08:30:00.000 - 22:15:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is printed information available
Refreshment Facilities
Yes
Toilets
Yes
Trolleys
Yes
Waiting Room
Yes
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, Limited Service, Request Stop, Shops
Time
Platform
Operator
Cancelled -
