Peterborough

Peterborough station
Station Road
Peterborough
Cambridgeshire
PE1 1QL

Peterborough at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Taxis

Outside station plus we can book by phone

Accessible Ticket Machines

Yes

Impaired Mobility Set Down

Yes

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday – 04:00 to 00:30 Tuesday – 04:00 to 00:30 Wednesday – 04:00 to 00:30 Thursday – 04:00 to 00:30 Friday – 04:00 to 00:30 Saturday – 04:00 to 00:30 Sunday – 06:00 to 00:30

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Step Free Access

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.

Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Customer Help Points

Penalty Fares

Applicable Operators: LNER

Prepurchase Collection

Yes

Smartcards

Collection is available for Smart tickets bought online.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:00 to 20:00

In Travel Centre and on concourse.

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Main station - 731 spaces
Car Parking Charges
Per Hour ticket: ÂŁ3.50
Daily ticket: ÂŁ20.00
Weekly ticket: ÂŁ60.00
Monthly ticket: ÂŁ228.00
Annual ticket: ÂŁ2,090.00

Short Stay 30-60 mins ÂŁ3.50

Short Stay 61-120 mins - ÂŁ6.50

Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just ÂŁ15.

Simply purchase your ticket at the car park on the day.

Annual Season Premier Bays - ÂŁ2470.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Alongside station entrance and adjacent to BTP office

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

458 spaces

Cycle Storage Type

Stands, Wheel Racks

Rail Replacement Services

Rail Replacement Coaches leave from the station entrance.

Taxi Rank

Taxis are available, whilst services run, there is also a private hire firm situated at the station.

Peterborough Taxis: 01733 777 000

Customer Service

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Lost Property

Monday to Friday – 09:00 to 16:00

Staffing Level

Full time

This station does not offer

Left Luggage

Atm Machine

Yes

Baby Change

Yes

First Class Lounge

Monday to Friday – 06:30 to 21:30 Weekend – 07:30 to 21:30

The First Class Lounge  For LNER customers is located in the Great Northern Hotel directly opposite the station.

Refreshment Facilities

Various coffee shops and café's available for refreshments

Toilets

The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. Toilet opening hours are at all times that the station is open.

Waiting Room

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Waiting Room opening hours are at all times that the station is open

This station does not offer

WiFi

Departures and arrivals from Peterborough

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
View earlier trains
 

Time

Platform

Operator

Cancelled -

Image Description

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