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Peterborough
Peterborough station Station Road Peterborough Cambridgeshire
PE1 1QL
Station Message
All toilets on platforms 4 & 5 are out of order at Peterborough station. Toilet facilities are still available on platforms 1, 2, 3, 6 & 7.
Peterborough at a glance
Station details
Accessible Booking Office Counter
Yes
Accessible Taxis
Outside station plus we can book by phone
Accessible Ticket Machines
Yes
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Monday – 04:00 to 00:30
Tuesday – 04:00 to 00:30
Wednesday – 04:00 to 00:30
Thursday – 04:00 to 00:30
Friday – 04:00 to 00:30
Saturday – 04:00 to 00:30
Sunday – 06:00 to 00:30
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.
Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Customer Help Points
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Main station - 731 spaces
Car Parking Charges
Per Hour ticket: £3.50
Daily ticket: £20.00
Weekly ticket: £60.00
Monthly ticket: £228.00
Annual ticket: £2,090.00
Per Hour ticket: £3.50
Daily ticket: £20.00
Weekly ticket: £60.00
Monthly ticket: £228.00
Annual ticket: £2,090.00
Short Stay 30-60 mins £3.50
Short Stay 61-120 mins - £6.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
Annual Season Premier Bays - £2470.00
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Alongside station entrance and adjacent to BTP office
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
458 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Rail Replacement Coaches leave from the station entrance.
Taxi Rank
Taxis are available, whilst services run, there is also a private hire firm situated at the station.
Peterborough Taxis: 01733 777 000
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Lost Property
Monday to Friday – 09:00 to 16:00
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
First Class Lounge
Monday to Friday – 06:30 to 21:30
Weekend – 07:30 to 21:30
The First Class Lounge For LNER customers is located in the Great Northern Hotel directly opposite the station.
Refreshment Facilities
Various coffee shops and café's available for refreshments
Toilets
The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. Toilet opening hours are at all times that the station is open.
Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
This station does not offer
WiFi
Departures and arrivals from Peterborough
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
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Time
Platform
Operator
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