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Accessibility Information
There is information about accessibility
Accessible Parking
4
Accessible Public Telephones
Yes
Customer Help Points
Pitlochry Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Located on Platform 1.
By the customer information screen pole.
By the customer information screen pole.
Located on platform 1. If unstaffed, go directly to your departure platform.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Passenger Assistance
Pitlochry Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Located on Platform 1.
By the customer information screen pole.
By the customer information screen pole.
Located on platform 1. If unstaffed, go directly to your departure platform.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
This is a Category B1 station. Ramp to platform 2, ramp at the end of northbound platform and connecting footbridge with stairs between platforms
Please take care when boarding/alighting the train towards the middle of platform 1 and 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Step Free Category
B1, (refer to quick reference guide)
Wheelchairs Available
Yes
This station does not offer
Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car Park
Name : Station Car Park
Spaces : 12
CCTV : Yes
Free Parking : No
Daily : £1.50
Operator : ScotRail
Cycle Hire
Escape Route www.escape-route.co.uk
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Station Road, west entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Station Road, centre entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
12
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off from the bus stop at the coach park Station Road.
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
There are Help Points
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Located on Platform 1.
By the customer information screen pole.
By the customer information screen pole.
Helpline
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Shops
Charity bookshop
Toilets
The toilets are located in the Waiting Room on Platform 1. Available during Ticket Office opening hours.
Trolleys
Yes
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Refreshment Facilities, WiFi
Time
Platform
Operator
Cancelled -