Accessibility Information
There is no information about accessibility
Accessible Parking
7
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Plymouth Passenger Assistance Meeting Point 0:
Gateline Main Entrance (Staffed Station)
Make your way to the ticket gates, located in the main station.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Lift Details
Lift, Platforms 3 & 4
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platforms 5 & 6
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platforms 7 & 8
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Plymouth Passenger Assistance Meeting Point 0
Location :
Gateline Main Entrance (Staffed Station)
Make your way to the ticket gates, located in the main station.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Gateline.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. For a video tour of the station please visit: https://www.youtube.com/watch?v=xKz2G6l4hB8
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 267
CCTV : Yes
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required
Cycle Storage Cctv
Yes
Cycle Storage Location
Platforms 3 and 4
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
34 spaces
Cycles can be carried on our trains free of charge.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
267
Rail Replacement Services
Front of the station.
Taxi Rank
There is taxi provision
Taxi rank, (taxi marked parking) via North Road East (outside south entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi drop off marked parking) via Noth Road East (next to Multistory Car Park)
Configuration : Taxis only drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
04:30:00.000 - 01:00:00.000
Saturday
04:30:00.000 - 01:00:00.000
Sunday
08:00:00.000 - 00:00:00.000
Post Box
Yes
Shops
WHSmith and Spar Supermarket, Coffee shops and vending machines
Refreshment Facilities
Coffee shops and vending machines
Toilets
The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:25:00.000 - 20:00:00.000
Saturday
05:20:00.000 - 19:00:00.000
Sunday
08:00:00.000 - 20:30:00.000
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Printed Local Information, Request Stop
Time
Platform
Operator
Cancelled -
