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Poole station Serpentine Road Poole Dorset
BH15 2BQ
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Help points are available on all platforms
Step-free category B Station - There is level access to both sides of the station by ramps.
Interchange between platforms is via a ramped underpass at the London end of the platforms.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down
Poole ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Located at entrance on platform 1 and in the booking hall
RingGo Code 77554.
Hourly rate available from 1200 from RingGo ONLY
Bank Holiday £4.90.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.
Information to plan your onward journey is available in a printable format here
Station forecourt, off Serpentine Road
Taxi Rank
Please contact our Customer Service Centre on 0345 6000 650
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Poole.
Left Luggage
The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Baby Change, First Class Lounge, Waiting Room
Time
Platform
Operator
Cancelled -
Last updated:
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