Accessibility Information
There is no information about accessibility
Accessible Parking
25
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Port Talbot Parkway Passenger Assistance Meeting Point 0:
Ticket Office
Ticket office is located within the enclosed footbridge. Please check opening times on the National Rail Enquiries website.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Lift Details
Lift 1, Talbot Road (North) Station Access
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 3, Car Park (South) Station Access
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Port Talbot Parkway Passenger Assistance Meeting Point 0
Location :
Ticket Office
Ticket office is located within the enclosed footbridge. Please check opening times on the National Rail Enquiries website.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A.
Step free access to both platforms via a footbridge with lifts
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Ticket Barriers
Bus Services
Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Car Park - Station Car Park
Name : Station Car Park
Spaces : 28
CCTV : Yes
Free Parking : No
Car parking at Port Talbot is all located on the south side of the station. For the TfW run car park visit either Car park information | Parking | Transport for Wales (tfw.wales) or Port Talbot Station Talbot Road - APCOA for parking prices. A second car park called the Harbourside Way Car Park is run by Neath Port Talbot County Borough Council and more details on their car park can be found here Parking – Neath Port Talbot Council (npt.gov.uk)
Cycle Hire
There are no cycle hire facilities at this station
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle stands are located in two locations. 6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end. 18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
48 spaces
There is no cycle rack on the station but there is a council owned cycle rack at the front of the station
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
28
Rail Replacement Services
The rail replacement bus stop is in the south station car park off Cramic Way.
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis only pick up at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
Ticket Office only.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Printed Local Information
There is accessible printed information available
Refreshment Facilities
The Work of Art cafe offers hot drinks, pastries and a selection of freshly made hot food with seating available whilst you wait for a train. Or if you want just sit and watch the trains leave and arrive Port Talbot Parkway station Work of Art | Port Talbot (@workofartporttalbot) • Instagram photos and videos
Toilets
The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key.
The Changing Places Toilet is open from 06:00 to 21:30.
The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
06:00:00.000 - 21:00:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
