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Accessibility Information
There is no information about accessibility
Accessible Parking
6
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Porth Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Induction Loop
Induction loops are only in Help Points
Lift Details
Lift, Transport Hub
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
Passenger Assistance
Porth Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
For ticket or journey queries please see staff at the ticket office in the main customer waiting area at the Transport Hub .
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Step Free Access
B1, (refer to quick reference guide)
Category B1. Step free access to Platform 1 (to Treherbert) from the street. Step free access to Platform 2 (to Pontypridd) from station car park. Step free access is available between Platforms 1 and 2 via a lift in Porth Transport Hub and steep ramps.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Porth Transport Hub is located outside the station, operated by TfW with Stagecoach running their local bus services. Opening times are: Monday-Friday: 05:45-17:30 Saturday: 07:30-15:30 Sunday: Closed
Car Park - via Station Street
Name : via Station Street
Spaces : 0
CCTV : No
Free Parking : Yes
Operator : Local Council
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle parking at Porth station is sited at two locations.
Three Sheffield stands providing for six bicycles to be parked are sited in an area by the entrance to the southbound (Cardiff direction) platform. Three Sheffield stands provided for six bicycles to be parked are sited on the northbound (Treherbert direction) platform, at the southern end of that platform
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
60
Rail Replacement Services
The rail replacement bus stop is a dedicated RRS bay within Porth Transport Interchange.
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -