Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Poynton Passenger Assistance Meeting Point 0:
Ticket Office
On left hand side of Ticket Hall accessed via Chester Road then Station Approach. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Induction Loop
Induction loops are only in Help Points
Nearest Accessible Stations
Bramhall, Prestbury
Passenger Assistance
Poynton Passenger Assistance Meeting Point 0
Location :
Ticket Office
On left hand side of Ticket Hall accessed via Chester Road then Station Approach. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
Macclesfield Platform: Level access from station front through ticket office or side gate straight onto platform. Manchester Platform: Level access from car park through gate straight onto platform. Access between platforms via footbridge up 31 steps across bridge and down 30 steps with rest landings and handrails both sides, or via Chester Road overbridge . Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 40
CCTV : No
Free Parking : No
Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60
RingGo Code 5725
Register www.MyRingGo.com or call 01138090070
Cycle Hire
Not available at this station.
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type: There is uncovered seating/waiting
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
40
Rail Replacement Maps
Poynton - https://images.nationalrail.co.uk/e8xgegruud3g/6h7tMfVrhG6BdeeMNOGBGs/6747bf61cc6f0b4aa49fc1c135973553/Poynton.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Chester Road (A5149). Station side towards Stoke-on-Trent and opposite side towards Stockport.
What3words - Towards Stoke - privately.rested.regard & towards Manchester/Stockport - skips.stars.peanut
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
Help Points are only available in limited locations
Platform 1
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Sunday
06:40:00.000 - 17:30:00.000
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 19:30:00.000
Saturday
06:10:00.000 - 19:30:00.000
Pay Phones
Yes
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
