Accessibility Information
There is information about accessibility
Accessible Parking
8
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Prestatyn Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Lift Details
Lift 1, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
Passenger Assistance
Prestatyn Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Help Points available - Location: Alongside lift doors at both platforms and bridge level
Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window
Step Free Access
A, Compliant step-free access to all platform(s)
Category A.
Step free access to both platforms via a footbridge with ramps and a lift.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
The nearest bus stops are located on the High Street.
Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Car Park - Station Car Park
Name : Station Car Park
Spaces : 36
CCTV : No
Free Parking : Yes
Please obtain a free parking ticket from the booking office.
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building.
Cycle Storage Spaces
12 spaces
6 stands providing a total of 12 spaces on the platform, west of the station building
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
36
Rail Replacement Services
The rail replacement bus stop is a local bus stop on Bastion Road.
Taxi Rank
There is taxi provision
Taxi rank, (southwest entrance) via High Street
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the rear of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (northeast entrance) via Station Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
Ticket office for advice only.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
07:30:00.000 - 15:45:00.000
Saturday
08:45:00.000 - 17:00:00.000
Sunday
09:10:00.000 - 16:40:00.000
Printed Local Information
There is no printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:30:00.000 - 15:45:00.000
Saturday
08:45:00.000 - 17:00:00.000
Sunday
09:10:00.000 - 16:40:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
