Prestatyn

Prestatyn station
High street
Prestatyn
Denbighshire
LL19 9BB
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Prestatyn at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.

Customer Help Points

Ticket office for advice only.

Impaired Mobility Set Down

Yes

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Help Points available - Location: Alongside lift doors at both platforms and bridge level

Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window

Step Free Access

Category A.

Step free access to both platforms via a footbridge with ramps and a lift.

This station does not offer

Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Transport for Wales

Prepurchase Collection

Yes

Smartcards

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 07:30 to 15:45 Saturday – 08:45 to 17:00 Sunday – 09:10 to 16:40

In the station building on the platform.

Bus Services

The nearest bus stops are located on the High Street.

Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Car Park

Station Car Park - 36 spaces
Monday to Sunday – 24 hours
Car Parking Charges

Please obtain a free parking ticket from the booking office.

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building.

Cycle Storage Sheltered

No

Cycle Storage Spaces

12 spaces

Cycle Storage Type

Stands

Rail Replacement Services

The rail replacement bus stop is a local bus stop on Bastion Road.

Taxi Rank

Taxi office outside the station.

Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

WiFi

Find WiFi Hotspots around Prestatyn station

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room

Buy train tickets to any destination in Britain – no booking fee

Departures and arrivals from Prestatyn

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