Accessibility Information
There is no information about accessibility
Customer Help Points
Prestwick International Airport Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Lift Details
Lift, Platform 2
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platform 1
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
Passenger Assistance
Prestwick International Airport Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Yes - upon request to the airport Information Centre
The Information Centre is open 04:00 - 01:00 everyday.
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station. Lifts connecting covered walkway to both platforms.
Ramps are available on all trains serving Prestwick International Airport station. Please ask for assistance at the Airport Information Centre.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Car Park - Airport Car Park
Name : Airport Car Park
Spaces : 910
CCTV : Yes
Free Parking : No
Operator : Glasgow Prestwick Airport Ltd
Cycle Storage Cctv
Yes
Cycle Storage Availability
Yes
Parking Spaces
910
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Port, Rail Replacement Maps, Rail Replacement Services, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Customer Service staff are available to assist passengers between the station and the airport terminal upon request to the Information Centre.
To arrange mobility assistance for your train journey, please telephone Assisted Travel on 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901. Opening Hours are 07:00 to 20:00, everyday.
Help Points
Help Points are only available in limited locations
Located in the waiting rooms of both platforms and connected to the Airport Information Centre.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from information point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are no information points
Refreshment Facilities
Yes
Waiting Room
Platforms
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
