The ticket office at Purley Oaks will be closed until 06:30 Monday 3 August
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Purley Oaks Passenger Assistance Meeting Point 0:
Assistance Meeting Point
In the subway next to the stairs to platform 3. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
National Key Toilets
Yes
Passenger Assistance
Purley Oaks Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
In the subway next to the stairs to platform 3. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Ramp For Train Access
Ramps are kept at this station to provide assistance
A staff-operated ramp is required for step-free access between train and platform at this station.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is in the subway next to the stairs to platform 3.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 68
CCTV : Yes
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122
Cycle Storage Cctv
Yes
Cycle Storage Location
Located outside the front of the station.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
80 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
68
Rail Replacement Maps
Replacement Bus Map - Purley Oaks - https://assets.nationalrail.co.uk/e8xgegruud3g/RWKOk7d571iherUV896Hq/534c1a277b37aff6d8650a3fe9a61701/2025-01_CI_SN_RRB_PUO_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Help Points
There are Help Points
The Assistance Meeting Point is in the subway next to the stairs to platform 3.
Helpline
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
You can also arrange assistance by:
We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Southern.
Information Available
Yes - from help point
Lost Property
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 13:20:00.000, 15:10:00.000 - 18:40:00.000
Saturday
07:16:00.000 - 14:10:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
Located on platform 3.
These toilets are open during staffed hours.
Waiting Room
There are heated waiting areas located on platform 3, during staffed hours.
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
