Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Ticket Machines
Yes
Customer Help Points
Rainham (Essex) Passenger Assistance Meeting Point 0:
Gateline (Staffed Hours)
Main entrance downroad, not street level but has a slope for step free access. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Rainham (Essex) Passenger Assistance Meeting Point 0
Location :
Gateline (Staffed Hours)
Main entrance downroad, not street level but has a slope for step free access. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel, in order for the gate to be opened onto the platform
Step Free Category
B2, (refer to quick reference guide)
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 221
CCTV : Yes
Free Parking : No
Reserved Premier Parking (Annual): £1,197.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Cycle Storage Cctv
Yes
Cycle Storage Location
By station entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
5 spaces
Racks also available nearby on council land
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
221
Rail Replacement Services
c2c Rail Replacement at Bus Stop N, outside the front of the Main Entrance across the road (W3W ///gums.smart.motor)
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday - Friday, 08:00 - 20:00
Saturday, Sunday and Public Holidays - 09:00 - 16:00
Christmas Day and Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:15:00.000 - 09:45:00.000
Saturday
Unavailable
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Platform 2
Toilets
The toilets are located on Platform 2.
The National key toilet is located on Platform 2 ; these toilets are operated by a RADAR key.
Waiting Room
Platform 1
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
