Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Rainhill Passenger Assistance Meeting Point 0:
Ticket Office
Located on the left hand side of the entrance to Platform 2 from station road. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. Street set down only available. There are now two designated Blue Badge holder parking spaces provided.
Nearest Accessible Stations
St Helens Junction, Whiston
Passenger Assistance
Rainhill Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located on the left hand side of the entrance to Platform 2 from station road. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
Level access to both platforms. However, passengers requiring step-free access to platform 2 should allow up to 20 minutes before train departure to allow ticket purchase from ticket office or TVM on platform 1. Alternatively tickets can be purchased online at www.northernrailway.co.uk
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 0
CCTV : No
Free Parking : Yes
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platfrom 2
Cycle Storage Spaces
10 spaces
10 hoops
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Pick Up / Drop Off at the bus stop outside the station entrance.
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This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Platforms 1&2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
