Accessibility Information
There is no information about accessibility
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Raynes Park Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Hours)
The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Nearest Accessible Stations
Wimbledon
Passenger Assistance
Raynes Park Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Hours)
The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B3, step-free access only to some platforms
Step-free category B3 station - This station has step-free access to Platforms 1 and 2 (for trains towards London Waterloo) via long and steep ramps at up to 1:10 gradient. There is no step-free access to Platforms 3 and 4 (for trains towards Chessington South/ Kingston/ Surbiton).
Step Free Category
B3, step-free access only to some platforms
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Parking, Escalator Information, Induction Loop, Lifts, National Key Toilets
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Cctv
Yes
Cycle Storage Location
Booking hall entrance, platform 2
Cycle Storage Spaces
98 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Coombe Lane
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Approach Road
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
To Motspur Park / New Malden: Coombe Lane (A238) Bus stop 'H'
To Wimbledon: Coombe Lane (A238) Bus stop 'B'
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
Help points are available on all platforms
Helpline
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Information Available
Yes - from information point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:20:00.000 - 23:30:00.000
Saturday
06:20:00.000 - 23:30:00.000
Sunday
07:00:00.000 - 23:00:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Shops
Shops outside of station.
Refreshment Facilities
Starbucks close to entrance of platform 1 and 2. Coffee shop at entrance of station at platform 3 and 4.
Toilets
Ladies and Gentlemen's toilets located on both platforms 1/2 and 3/4.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:20:00.000 - 20:00:00.000
Saturday
07:00:00.000 - 20:00:00.000
Sunday
09:00:00.000 - 18:30:00.000
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
