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The UP escalator on Platform 12/13A is currently out of service at Reading station.
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
Please note that due to the remodelling work at the station this can be hard to locate.
platforms can be reached via lift and bridge, ticket office is step free.
Accessible Public Telephones, Accessible Taxis, National Key Toilets
In ticket hall
Buses can be found on near by streets. Information to plan your onward journey is available in a printable format�
Not all buses are accessible
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.Storage location: front of station, underground short stay car park and long stay car park
Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Left Luggage, Lost Property, WiFi
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